False reviews, defamatory posts, impersonation, content that should never have been published: takedown and right-to-erasure letters, defamation pre-action correspondence, and calm advice on when legal pressure works, and when it makes things worse.
| Item | What it covers | Fee |
|---|---|---|
| Takedown / GDPR erasure letter | To the platform or publisher: the legal basis for removal set out properly, defamation, data protection, impersonation or IP as the facts support. | from £595 |
| Defamation pre-action letter | A letter of claim compliant with the pre-action protocol, drafted to be taken seriously. | from £1,250 |
| Response to a claim against you | You have received a defamation or takedown letter: a measured, protective response. | from £995 |
| Review & impersonation package | Multiple items across platforms handled as one matter. | quoted |
| Strategy triage | The situation assessed with a written view on routes, realistic outcomes, and the Streisand risk. Credited against any engagement. | £150 |
Bespoke and urgent matters outside the schedule: £650 per hour, capped estimates in advance. Corporate retainers from £995/month.
No honest lawyer can, platforms and publishers make their own decisions. What a properly framed legal letter does is move your complaint from the ignore pile to the legal team's desk with the correct legal hooks attached, which is where most removals actually happen.
Escalating can amplify: a heavy-handed letter that becomes a story is worse than the original post. Part of the triage is an honest view on whether legal pressure helps your situation or feeds it, and you will get that view even when it means less work for this practice.
Impersonation cases move fastest, because platforms have clear policies against them. Send the links and your proof of identity or trademark; a registered mark makes this dramatically easier, see the trademarks page.
Entirely. Instructions to a solicitor are privileged, everything is handled remotely, and client names are never published.
Send a brief outline of your matter. You will receive a personal reply from a solicitor, with a fixed-fee quote where the scope is clear. Payment is taken before work begins; every fee is fixed in writing first.
Prefer a paid deep-dive before committing? Book a £150 document triage, credited in full against any engagement within 30 days.